Warranty Coverage:

Sol e Mar Jewelry offers a one-year warranty on all our jewelry products from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

What is Covered:

-Defects in materials or craftsmanship.

-Loose stone settings.

-Breakage of chains, clasps, and findings.

What is Not Covered:

-Damage caused by accidents, misuse, or abuse.

-Normal wear and tear, including scratches and tarnishing.

-Loss of stones or components.

-Repairs made by unauthorized parties.

-Sale items or orders that used a promotional code.

How to Submit a Warranty Claim:

To request a warranty service, please follow these steps:

1.Email us at info@shopsolemar.com.

Include your order number and a detailed description of the issue.

2. Attach clear photos of the damaged item.

Warranty Process:

Upon receiving your warranty claim, we will review the information provided. If the warranty is deemed valid and the item is in stock, we will replace it at no charge. If the item is out of stock or no longer available, we will issue a store credit.

Limitations:

This warranty is non-transferable and applies only to the original purchaser.

Thank you for choosing Sol e Mar Jewelry. We appreciate your business and are committed to ensuring your satisfaction with our products.