Shipping Information
At Sol e Mar Jewelry, we strive to provide you with the best shopping experience possible, which includes fast and reliable shipping options. Here’s everything you need to know about our shipping policies.
Enjoy free shipping on all orders over $150 within Canada and the USA!
Shipping Rates
Canada
Flat Rate Shipping: $17.99
Processing Time: All orders are processed within 1-5 business days.
USA
Flat Rate Shipping: $18.99
Shipping Methods: We offer shipping through Canada Post and UPS Express.
International Shipping
Flat Rate Shipping: $27.00
Shipping Methods: We use UPS and Canada Post for worldwide shipping.
Shipping Timeframes
Canada Post Expedited Shipping Timeline
Delivery Destination Estimated Delivery Time
Domestic (Canada) | 1-2 Business Days |
International (USA) | 2-3 Business Days |
International |3-10 Business Days |
(Worldwide)
All shipping details will be provided in your confirmation email once your order has been shipped.
Lost or Delayed Orders
If your order is lost or delayed, please first contact the shipping carrier directly to open a case number. Once you have the case number, reach out to us at info@shopsolemar.com and provide the case number for further assistance. This will help us resolve the issue more efficiently. Please note that we are not responsible for lost or delayed shipments and lost shipments by incorrect addresses provided at checkout. Always double-check your shipping address to ensure accurate delivery.
Order Tracking: Once your order has shipped, you will receive an email with tracking information so you can monitor its progress.
Customs and Duties: For international orders, please be aware that additional customs fees or duties may apply, and you are responsible for any charges incurred.
Contact Us: If you have any questions or concerns regarding shipping, feel free to reach out to our customer service team at info@shopsolemar.com
Thank you for choosing Sol e Mar Jewelry! We appreciate your business and are here to help with any shipping inquiries you may have. Happy shopping!